Is there no way for SS to incorporate the UID of a Reolink into the setup? Or am I missing how the connection works.
#Reolink client timed out mac#
Reolink told me a few days ago they have reached out to SS, which reading above should make SS and Reolink discussing the issues -) Reolink does not much support Mac - so maybe a deal can be had to make SS the 'mac software' for Reolink in exchange for any R&D into their own app - and spend that time making the Reolink/SS connection solid. Even just arrived, a SV3C (never heard of but $40 on amazon) - which in a couple days has stayed glued to SS. An Amcrest does very well (lousy picture quality).
I have a MicroSeven basic camera that stays connected with no issue. I tried to set the resolution of the main stream as low as possible but found higher and faster frame actually kept me connected longer.
Tested Cat6 cable going to many via POE switches. I have some plugged with power, most as POE. I have been reading the forums here and working with Reolink and there doesnt seem to be an answer. A camera will stay connected for a couple hours at times - then disappear and not find its way back on SS for long periods even though the Reolink app picks it up immediately.
That said - my connections are very spotty. Reolink is very good with support for me and I have yet to find another camera with image quality as good as Reolink.
#Reolink client timed out full#
I have been using SS for about 10 days as demo and DESPERATELY would like to use full time but unfortunately I am heavily invested in Reolink. Out of interest, what is the difference between the Reolink and ONVIF settings and any idea what the Reolink one doesn't seem to work? Hopefully Reolink will get back to you, I have found their customer service pretty good myself. I am pretty unknowledgeable with all the CCTV stuff so it is a bit of a learning curve for me, just finding out about different poe standards was a revelation. So, potentially the problem may have been solved - I have ordered a 803.2at injector which should hopefully arrive on Monday so will try the 423 with that, if it works - great, if it causes problems still I will have to buy a power lead extension and just run two cables to that particular camera. The 423 is now plugged in in another location in the house via its proper power supply and it too is working great, I started recording on schedule at 1700hrs, it is now 2000hrs and there have been no disconnects of any camera. I found that when I removed it completely the other cameras settled down. As it requires more power than the others it seemed to be getting enough to work, but not enough to work 'properly' - it must have been sending a signal that was somehow interfering with the rest of the network. I am aware home plugs can sometimes be a little flakey but from the hours of switching around I have done over the last couple of days it would seem that the real source of the issue was the rlc-423 camera. I know this is all a little vague, but any ideas where I can start? I have ordered a new POE injector that is 803.2at compatible for the 423 PTZ camera just to be on the safe side.Īll are connected wired ethernet via home plugs. 4.2.3,8440,8800 Failed to obtain video frame from network device. 21:09:57: Error communicating with the network device "hutCam". 4.2.3,80210,999 Failed to obtain video frame from network device. 21:08:25: Error communicating with the network device "hutCam". 4.2.3,70900,800 Failed to obtain video frame from network device. 21:06:42: Error communicating with the network device "hutCam". 4.2.3,8440,8871 Failed to obtain video frame from network device. 21:02:48: Error communicating with the network device "hutCam". So, in my efforts to solve this, is there any reason why none of the cameras work with the Reolink setting in SS? I have them setup with ONVIF and that seems fine to a point but don't know if there is some slight incompatibility - if I use that setting I just get 'unexpected data' - that is causing my issues. I have found that the 423 requires more power (803.2at rather than 803.2af) as it is PTZ but weirdly that one seem a lot more reliable than the others, all are running through POE injectors (803.2af compatible). For some reason I have however started to encounter problems with them which despite my best efforts I have been unable to fix - basically there are huge numbers of disconnects, which didn't happen before. Having upgraded my cameras over the last few months I am very happy with them, they are Reolink 410 and 423 models.
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